Delivery Information

Shipping Policy & Rates

Most orders are shipped within 7-10 business days of receipt.

We use both the USPS (United States Postal Service), and UPS (United Parcel Service) to deliver orders shipped directly from our warehouse. Manufacturers have their own choice of shipping carriers.

The rate charged for shipping your order is based on several factors. Before the final checkout page you will be shown the cost of shipping.

Return Policy

The RRO apparel products are print-on-demand. This means when we receive your order, we print that product specifically for you. We do not keep a warehouse of pre-printed products, which is what allows us to offer such a wide selection of products, styles, colors, and sizes. For this reason, personalized merchandise may not be exchanged or returned unless there is a printing defect. If there is a defect, you must return the merchandise within 14 days of receipt and a replacement will be shipped to you at no additional cost. Please include in your package a letter stating the reason for your return (writing on the original invoice is acceptable). Merchandise that has been worn, used, or altered will not be accepted for return.